Support
Write to us
A question, a problem, a remark: wearefullxp@gmail.com. We read every message and reply within a few business days.
To speed things up, tell us: your phone (iPhone or Android), what you were doing when the problem happened, and what you expected instead.
Subscription, payment, refunds
The subscription is handled by the App Store or Google Play. Cancelling and requesting a refund therefore go through your store account, in your phone settings, under Subscriptions. We have no access to any banking data.
Reporting a text
Under every text written by Astrée, a "Report" link sends us the text and the reason, with no identifier attached. We read them to fix what needs fixing.
Deleting your data
"Erase and start over", in the app settings, deletes your local data, removes from our server the invitations you created or accepted, and renews your anonymous identifier.
You can also ask us in writing, without going through the app: write to wearefullxp@gmail.com stating that this is a deletion request. We need no other information, and we confirm within thirty days.
The pages
Publisher
AstroXP is published by FULLXP, a simplified joint-stock company registered in France (SIREN 130 061 450), 6 rue Lucien Martin, 13600 La Ciotat. fullxp.fr
AstroXP is an entertainment application. Astrology has no predictive value.